Branch Location: Please Select • Back to Website. Dear Customer: In order to help us meet your needs, we would like your feedback on the quality of work that you have received from . This survey consists of 8 questions and takes only few minutes to complete. We thank you for taking the time to complete this survey and look forward to working with you in the future. Sincerely, President
Please include the following information:
*Project/Type of Work:
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*Company:
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*1. What is your overall satisfaction with the quality of work and customer service? Very Satisfied Satisfied Neutral Very Dissatisfied
*2. How satisfied are you with the product and services in the following area? Satisfied Neutral Dissatisfied Cost Quality Ability to meet needs Schedule
*3. How satisfied are you with the results in the following areas throughout the project cycle? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A Flexibility of proposal Flexibility of terms and agreements Project management Field supervision responsiveness Quality of work completed
*4. How likely are you to? Likely Neutral Not Likely Use our company again Recommend our company to others
*5. How often were you in contact with a company representative (Sales, Engineer, PM, Superintendent, etc.)? Daily More than once a Less than once a week Never Not applicable
6. Would you like more or less interaction with a company representative? Explain below.
7. How can we better serve you?
8. Please add any additional comments: