BUILDING A TEAM OF LEADERS - TODD MERLETTE
Building a team of leaders - Todd Merlette
"Todd exemplifies the industry expertise and commitment to field support excellence for which APi NSG has become known," said Rock Marcone, president of APi National Service Group. "I'm excited about the value his knowledge, leadership and personal integrity will bring to our customers and the organization as a whole."
Prior to joining APi NSG, Merlette spent 10 years as a field support specialist and service manager with Hagemeyer North America and 12 years in maintenance technician roles for electronics manufacturers and the U.S. Navy. He is NICET III (Special Hazard Systems) and NICET I (Fire Alarm Systems) certified and has earned several other code compliance, hazardous materials and fire inspection, maintenance and repair certifications. Merlette holds a degree in electronics from the U.S. Navy and resides in Eden, N.Y.

APi National Service Group
Furthering its mission to build a safer environment, APi Group, Inc. formed the APi National Service Group to provide a single point of contact for clients who have multiple facilities located anywhere within the United States or Canada and desire a coordinated and consistent level of service for inspections and repair/maintenance of their fire suppression and life safety systems.
Through the utilization of the APi Fire Protection Group companies, we inspect and service all types of fire suppression and life safety systems including fire sprinkler systems (wet, dry, pre-action, deluge, anti-freeze, and standpipes), fire pumps, alarm and detection systems, emergency lighting, portable extinguishers, backflow devices, and special hazards systems.
By partnering with APi NSG, our National Account customers experience the convenience of working with a single qualified resource to better manage their properties’ fire suppression and life safety systems.
Clients are supported 24/7 with a toll-free number for service. APi NSG customer representatives will dispatch the client calls to the appropriate APi fire protection branch office for immediate service and follow up.
National Account customers receive:
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One point of contact, no matter the property location
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Dedicated client account team for daily support and service
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Consistent level of service for all properties
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Consistent pricing and centralized accounting
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Assurance that their facilities’ fire suppression and life safety systems are regularly tested, inspected, and serviced to achieve optimal performance and insurance savings
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Upon request, APi NSG coordinates both formal and informal training for customers on the operation and maintenance of their fire suppression and life safety systems. We can assist our clients in developing a regular preventative maintenance program.




